Job Description for the Position: Pre- Sales Specialist

Job Summary: 

We are seeking a dynamic professional to join our team in a dual role, combining the responsibilities of a Business Analyst and a Pre-Sales Consultant. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to bridge the gap between business needs and technical solutions. In this role, you will be responsible for understanding client requirements, analysing business processes, and actively contributing to the pre-sales process by providing tailored solutions to meet client needs. 

Responsibilities as Pre-Sales: 

• Engage with potential clients to understand their business challenges and objectives.
• Prepare Proposal, Frah 
• Conduct product demonstrations, showcasing how our solutions align with client needs.
• Collaborate with the sales team to develop tailored proposals and presentations.
• Provide technical expertise during the pre-sales process, addressing client queries and concerns.
• Build and maintain strong client relationships by ensuring a deep understanding of their evolving business requirements.

As Business Analysis: 

• Gather and document detailed business requirements through stakeholder interviews, workshops, and analysis of existing processes. 
• Create SRS,BRD,FRS,WBS 
• Hands on experience with JIRA, Agile, creating User stories 
• Conduct data analysis to identify trends, patterns, and insights that contribute to informed decision-making. 
• Create comprehensive reports and dashboards that communicate key business metrics to stakeholders. 
• Collaborate with business and IT teams to ensure a clear understanding of requirements and seamless communication throughout the project life-cycle. 
• Identify opportunities for process improvement and efficiency. 

Qualifications: 

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. 
• Proven experience in a technical pre sales or business analysis role within the IT services industry. ● Strong understanding of IT services, including managed services, cloud solutions, cyber security, and digital transformation. 
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences. 
• Demonstrated ability to collaborate effectively with cross-functional teams and manage multiple projects simultaneously.
• Customer-centric mindset with a passion for delivering exceptional service and driving business growth. 

Skills: 

• Business process analysis and modelling. 
• Data analysis and interpretation. 
• Requirements gathering and documentation. 
• Strong presentation and demonstration skills. 
• Relationship-building and client management. 
• Understanding of industry trends and technology solutions
  Skills: 4+ years in ( IT Servicing and Consulting mandatory)