Privacy Policy and Terms & Conditions

1. Introduction:

Effective date: April 01, 2024
Magicminds/MagicMind Technologies Ltd. (“us”, “we”, or “our”) operates the https://magicminds.io/ website and the Magicminds Family of Products (the “Service”, “Product/s”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service or Product/s and the choices you have associated with that data.
We use your data to provide and improve the Products. By using the Product/s, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. How We Use and Process Your Personal Data:

We process your personal data:

Where it is necessary to fulfill our contract with you at your request, in order to:

• Create and manage your account;
• Provide you with information and Services that you request;
• Authenticate your identity prior to enrolling in our Services;
• Verify your identity and entitlement to Services, when you contact us or access our Services;
• Process your purchase transactions;
• Update you on the status of your orders;
• Allow you to register the Services you purchase;
• Confirm that you received necessary service and transactional emails;
• Manage your subscriptions; and
• Provide you with technical and customer support.

Where you have provided your consent, in order to:

• Subscribe you to newsletters and send you product updates or technical alerts;
• Send you marketing communications and information on new Services;
• Communicate with you about, and manage, your participation in contests, offers, or promotions;
• Solicit your opinion or feedback and/or provide opportunities for you to test Services;
• Enable you to refer a friend who may be interested in our offerings, as permitted by law;
• As applicable, to enable non-essential cookies or similar technologies; and
• As applicable, to provide you with interest-based ads about Magicminds on sites other than our own.

For the purpose of fulfilling our legal obligations, we may be obligated to, for instance, keep and process records for tax purposes, accounting, other obligations such as court or other legal orders, and other necessary disclosures.

For the purpose of promoting and operating our business and advancing our or a third party’s legitimate interests, such as the effective delivery of our Services, and communications to you as well as to our other customers and partners, in order to:

• Enable participation in interactive features of our Services,
• Notify you about changes to our terms or this Privacy Statement;
• Communicate commercial promotions and provide quotes for our Services;
• Inform you about additional Services that provide solutions to issues detected as a result of your request;
• Promote and administer co-branded offers with trusted partners;
• Confirm sales conversions and conduct lead generation activities;
• Better administer and understand the usability, performance, and effectiveness of our Services websites, and communications to you, including troubleshooting, debugging, reviewing customer service interactions, data analytics, testing, research, and statistical analysis;
• Improve our Services (including developing new Services) and customize and present content in the most relevant and effective manner for you and for your device, including suggestions and recommendations about things that may be of interest to you;
• *Enhance the security of our own networks and information systems;
• *Develop cyber-threat intelligence resources; and
• *Otherwise keep our Services, business, and users safe and secure, and comply with applicable laws and regulations or judicial process or government agencies, and to protect or exercise our legal rights and defend against legal claims.

*For Network and Information Security Purposes and Cyber-Threat Intelligence:

Our legitimate interests include developing threat intelligence resources aimed at maintaining and improving the ability of our information networks and systems to resist unlawful or malicious actions and other harmful events, such as cybercriminal activities, and attempts at identity theft or fraud (“cyber and identity threats”).

We only rely on our or a third party’s legitimate interests to process personal data when these interests are not overridden by your rights and interests.

3. When and Why We Disclose Your Personal Data

We are committed to maintaining your trust, and we want you to understand when and why we disclose personal data to third parties. We do not sell your personal data or use or disclose sensitive personal information for purposes other than those set forth in the California Consumer Privacy Act (“CCPA”). Data obtained through short code programs will not be shared with any third-parties for their marketing reasons/purposes. We may disclose the categories of personal described above in “Categories of Personal Data We Collect” to the entities and for the purposes described below.

We may disclose personal data about you with your consent, or:

With our Partners

We may provide your personal data to our partners for the purpose of allowing them to conduct Magicminds business. Our partners may use your personal data to communicate with you and others about Magicminds Services either alone or jointly with partner products and services. We may provide your personal data to partners to confirm your eligibility for joint or co-branded offers or to communicate and administer such offers (e.g., report sales conversions, verify eligibility, assess effectiveness of joint offer, etc.). Our partners are not allowed to use any data including personal data that they receive from us for any purpose except for communicating, evaluating, improving, and administering the offer in question (Magicminds branded, co-branded, or joint offer). This will not affect the partner’s ability to use personal data that it may already have obtained from you or other sources. If you do not wish to receive promotional emails from our partners, you can unsubscribe directly using the unsubscribe link or tool provided in the partner’s email or other communication to you.

In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to our partners: User data, Product data, Website data, Third-party data.

With our Distributors or Resellers

We may provide your personal data to our distributors, resellers, or partners for the purpose of distribution, sale, or management of our products. Our distributors, resellers, or partners may communicate with you about Magicminds services. In addition, you may purchase our products directly from our distributor, a reseller, or an app store. Because your relationship in these cases is with that distributor, reseller, or app store, such third party will also process your personal data.

In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to our partners: User data, Product data.

With Our Advertising Partners

We engage in personalized (or targeted) advertising in our Services or on other sites when we advertise our Services elsewhere. We may provide or share (as defined by the CCPA) your personal data, including the data about your interests in our Services, to third parties for the purposes of serving you more relevant ads about our Services. Where we provide you with interest-based ads on a site other than our own, we do not track your other activities on that site. If you click on our ads, we will know the domain you came from.

In the past 12 months since this Statement was last updated, we disclosed or shared the following categories of personal data to our advertising partners: User data, Device Data, Website data.

With Data Analytics Providers

We may provide your personal data to third parties to use the personal data in aggregate form to help us understand how our Services are being used or to understand the effectiveness of our marketing campaigns.

In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to our data analytics partners: User data, Product data, Website data.

With Service Providers Processing Data on Our Behalf

We may use contractors and service providers to process the personal data we collect for the purposes described in this Statement, the relevant Product and Service Privacy Statements, and for business purposes such as financial auditing, data storage and security, troubleshooting and debugging, improving the functionality and usability of our websites and Services, improving and operationalizing threat intelligence and counter-threat measures, and for marketing and promoting our Services.

We contractually require service providers to keep data confidential, and we do not allow our service providers to disclose our data or your personal data to others without our authorization, or to sell it or use it for purposes unrelated to the services they provide (e.g., their own marketing purposes). However, if you have a separate and/or independent relationship with these service providers, their privacy statements will apply to such relationships. Such service providers may include benefit brokers, your employer (for products and services offered as an employee benefit), contact centers, payment card processors, and marketing, survey, or analytics suppliers.

In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to our service providers: User data, Product data, Website data, Third-party data.

With Payment Processors

If you pay for use of our services, you may use a third-party payment processor to take payment from you. These third parties are properly regulated and authorized to handle your payment information. However, they are independent controllers of your data with their own responsibilities.

Your billing data is processed by the payment processor from whom you purchased the product. Your data is processed according to the relevant processor’s privacy policy.

With Public Authorities and Legal Proceedings In certain instances, it may be necessary for us to disclose any of the personal data we collect to comply with a legal obligation, at the request of public authorities, or as otherwise required by applicable law. No personal data will be disclosed except in response to:

• A subpoena, warrant, or other legal process issued by a court or other public authority of competent jurisdiction;
• Discovery requests or demands as part of a civil lawsuit or similar legal process;
• Where disclosure is required to comply with applicable laws, or necessary for us to enforce our legal rights pursuant to applicable law;
• A request with the purpose of identifying and/or preventing credit card fraud or identity theft; or
• Where disclosure of personal data is necessary to prevent or lessen a serious and imminent threat of bodily or other significant harm to the data subject or other individuals potentially concerned.

In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to public authorities: User data, Product data, Website data.For Restoration ServicesWe may disclose your user data, security data, diagnostic information, and third-party data to financial institutions, financial services companies, and other third parties at your direction to provide restoration services and other Services to you.In the past 12 months since this Statement was last updated, we disclosed the following categories of personal data to financial institutions: User data, product data.With Third-Party Service ProvidersIf you access third-party services through our Services, these third parties may be able to collect user data, security data, diagnostic information, and third-party data about you in accordance with their own privacy policies. Some examples include:

• Third-Party Login ProvidersTo register with us or to be able to log into our products, we offer you, in addition to our own procedure, the option to do this via the services Google, and Apple ID. For this purpose, we will redirect you to a page of the corresponding provider. You will share your log in data exclusively with the provider, who in turn exchanges data with us accordingly. Please note that the service provider also receives information from us in this way.

Social Media and Internet Platforms

Our social media monitoring service uses API services from the platforms listed below. Our website and services may also contain links to those platforms. If you use the platforms listed below, your use is subject to the platforms terms of service and privacy policies available through the provided links.